Sales conditions and shipping policy


The forms of payment accepted by are:

Debit or Credit Card and Paypal
The client will be taken to PayPal’s secure payment platform. You will be able to pay by debit/credit card or with your PayPal account. Once the payment process has been completed, you will be redirected back to the website

Bank transfer
For the payment by transfer, the client must contact Sthe author through the contact form.
The option of payment by transfer, will not suppose any additional cost to Susana Cardona Ortega /
The shipment will be made either once the money has been received or when the client sends the payment receipt by email.

The final price of each book is 12€, in any of its three versions: Spanish, Catalan and English.

The price includes the Value Added Tax (VAT) applicable to books, 4%.

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The books will be sent, if possible, on the same day the order is placed, as long as it has been completed before 1:00 p.m.
Orders placed after 1:00 p.m. will be sent the next working day.

TYPES OF NATIONAL SHIPPING (POST) (Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla or Andorra)


  • ORDINARY Shipping: delivery between 2 and 10 working days. DOES NOT HAVE A TRACKING CODE.
    In case of not arriving within the aforementioned period, the client should consult with their nearest Correos post office.


  • URGENT Shipping: delivery between 24 and 48 h. (Working days). It has a tracking code, which will be provided by email after the corresponding shipment has been made.


  • CERTIFICATE Shipping: delivery between 3 and 4 working days. It has a tracking code.


  • URGENT CERTIFICATE Shipping: delivery between 24 and 48 h. (Work days). It has a tracking code.


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  1. Shipments are made by Correos.

  3. Shipping costs include in all cases the Value Added Tax (VAT), but no other taxes, fees, duties or surcharges.

  5. Shipping means the delivery of items at the address specified by the customer during the process of placing the order, limiting delivery areas within the national territory.

  7. Susana Cardona Ortega / delivers the orders at Correos on the day of purchase (until 1:00 p.m.), except Saturdays, Sundays and national holidays.

  9. Susana Cardona Ortega / is not responsible for possible delivery delays caused by the postal service.

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Package tampered with, hit or broken
If you notice that the package you have been given is damaged, check that the book inside is perfect. The packaging can be wrinkled or even broken because its mission is to protect the content, but the book has to be perfect. If you have any damage, I will take care of it. Please, write me to detailing the order number and your name.
It may be a good idea to take a photograph of the book to record the damage.

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The content of the book (text and illustrations), the images of its illustrations, the name Ejercicio de Gratitud, Exercici de Gratitud and Gratitude Exercise and librogratitud/gratitudebook and the photos contained in the website are protected by the law of intellectual property. Any missuse can be legally pursued.

Contacta / Contact

Escríbeme! / Escriu-me! / Write me!

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